1. Overview
Retide LLC ("Retide", "we", "us") respects your privacy. This policy explains what information we collect through our websites and products, how we use it, and the choices you have.
2. Information we collect
- Information you provide — such as your name and email when you contact us or sign up for a product.
- Usage data — basic, aggregated analytics about how our websites are used, to help us improve them.
- Source code — Retide Studio is designed so your source code is never cached, logged, or used to train any model. Where a feature requires processing, it is handled transiently and not retained.
3. How we use information
- To provide, maintain, and improve our products and websites.
- To respond to your inquiries and provide support.
- To meet legal, security, and compliance obligations.
We do not sell your personal information.
4. Data sharing
We share information only with service providers who help us operate (for example, hosting and email delivery), under appropriate confidentiality obligations, or where required by law.
5. Data security
We apply administrative, technical, and organizational safeguards appropriate to the sensitivity of the data, including encryption in transit. No method of transmission or storage is perfectly secure, but we work continuously to protect your information.
6. Data retention
We retain personal information only as long as necessary for the purposes described here or as required by law, after which it is deleted or anonymized.
7. Your rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected].
8. Children's privacy
Our products are intended for professional and business use and are not directed to children under 13.
9. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.
10. Contact
Questions about this policy? Email [email protected] or write to Retide LLC, 25 First Ave SW, Ste A, Watertown, SD 57201, United States.